Betting Rules

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1. General betting conditions

Realz Casino provides betting and gaming services subject to applicable Australian laws, regulatory requirements and the rules published on the website. These rules may apply to sports betting, racing, live betting, casino games, promotional betting products and other activities where a bet or wager is accepted. Some products may have additional rules. If a product-specific rule conflicts with a general rule, the product-specific rule will normally apply to that product.

You must be legally permitted to use the service in the place where you are located. You must also provide accurate information, keep your account details current and use your own account when depositing, withdrawing or placing bets. An account must not be shared, transferred, sold or operated by another person. Realz Casino may request information or documents to verify identity, age, location, payment ownership or account activity.

• You must meet the applicable minimum age requirement before opening or using an account.
• You must not place bets on behalf of another person or allow another person to use your account.
• You must not use the service where online gambling is unlawful or restricted.
• You must not attempt to bypass account, location, identity or security controls.
• You are responsible for reviewing the rules and information shown before confirming a bet.
• Only one person may be responsible for the activity carried out through an individual account.

Realz Casino may refuse an account application, suspend access, restrict activity or cancel transactions where this is necessary for legal, regulatory, security, responsible gambling or operational reasons. Any action taken will be handled in accordance with the applicable Terms and Conditions and relevant requirements.

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2. Placing and accepting bets

A bet is generally submitted by selecting the relevant event, market, game or wager type, entering the stake and confirming the displayed information. A bet is not necessarily accepted merely because it has been submitted or appears temporarily on a screen. Acceptance occurs only when the bet is recorded by the betting system and a confirmation is provided or the bet is otherwise shown as accepted in your account.

Before confirming a bet, check the selection, stake, odds or price, potential return where displayed, event details and any applicable conditions. You are responsible for ensuring that the information is correct. Once accepted, a bet generally cannot be changed or withdrawn unless the relevant product rules, website function or applicable law allows it.

1. Select the event, market, game or wager you wish to use.
2. Review the available price, odds, stake and other displayed conditions.
3. Enter or select the amount you intend to risk.
4. Confirm that the bet is suitable and that sufficient funds are available.
5. Submit the bet and wait for the acceptance message or account confirmation.
6. Retain the bet reference or account record for your own information.

A bet may be rejected or remain pending if there is a technical problem, a connection interruption, a market suspension, insufficient funds, an account restriction, a verification issue or another reason that prevents acceptance. If the status of a bet is unclear, do not assume that it was accepted or rejected. Check the account record before attempting to place the same bet again.

Displayed odds, prices, balances, results and other information may be affected by delays, errors or technical faults. Where a clear error, obvious pricing mistake, duplicated entry or other material system error occurs, the transaction may be reviewed and corrected in accordance with the applicable rules. This may include voiding an affected bet or applying the correct information where permitted.

Minimum and maximum stakes, market limits, bet types and available payment methods may vary by product, event, account, jurisdiction or promotion. Any limit shown during the betting process applies to that transaction unless the relevant terms state otherwise. A requested stake may be reduced, rejected or subject to a different limit.

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3. Results, settlement and cancellations

Bets are settled using the official result or result source applicable to the relevant market or game. The result used may depend on the competition, event organiser, game provider or other recognised source. A result may be amended if the original result was wrong, provisional or later corrected. Settlement is not based on unofficial reports, personal opinions, social media comments or information supplied by an individual player.

The market description and product rules determine how a bet is settled. These rules may address postponed events, abandoned events, changes of venue, changes to competitors, dead heats, ties, overtime, extra time, disqualifications, technical failures, interrupted games and other unusual circumstances. Read the relevant market information before placing a bet, as different products may use different settlement methods.

• A postponed or abandoned event may be cancelled, carried forward or settled under the applicable market rule.
• A selection that does not take part may be treated differently depending on the product and bet type.
• A void bet is normally treated as cancelled, with the stake handled under the relevant rules.
• A completed game may still be subject to correction if an official result is changed.
• Where a market is suspended, bets may not be accepted until it is reopened.
• A technical interruption may require affected bets to be reviewed before settlement.

If a bet is cancelled or declared void, the handling of the stake and any related selections will follow the rules for that bet type. Multiple bets may be affected when one selection is void, and the final outcome may differ from the amount originally displayed. Promotional or bonus-related stakes may also be subject to separate terms.

You should review settled bets and account transactions regularly. If you believe a bet has been settled incorrectly, keep the relevant reference and raise the issue through the available support or account process as soon as reasonably possible. Reviews may require checks of the bet record, event information, system logs and applicable rules.

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4. Account security, fair use and responsible betting

You are responsible for protecting your login details, devices and account access. Do not disclose your password or authentication information, and contact the available support channel through the website if you suspect unauthorised activity. You should sign out on shared devices and use appropriate security measures to protect your account and payment information.

The service must be used fairly and for genuine recreational betting. Prohibited conduct may include manipulating an event or game, using stolen payment details, exploiting a software fault, interfering with the website, creating duplicate accounts to obtain an improper advantage, using automated tools where prohibited, or attempting to conceal the true identity or location of the account holder.

Realz Casino may investigate suspected fraud, collusion, money laundering, identity misuse, payment abuse, technical interference or other breaches of these rules. During a review, access to an account or transactions may be restricted where necessary. Any resulting decision will be made under the applicable Terms and Conditions, legal obligations and relevant operational procedures.

Bet responsibly

Betting should be treated as entertainment, not as a way to earn income or recover losses. Decide how much time and money you can afford before you start, and keep within that decision. Do not chase losses, borrow money to bet, bet when upset or intoxicated, or allow betting to interfere with work, study, relationships or everyday responsibilities.

• Set a personal spending and time limit before playing.
• Take regular breaks and avoid betting continuously.
• Keep gambling separate from essential household spending.
• Review your activity if your betting becomes difficult to control.
• Use available account controls, limits, time-outs or self-exclusion options where appropriate.
• Seek independent support if gambling is causing concern for you or someone close to you.

These Betting Rules are intended as general information and do not replace the full Terms and Conditions or product-specific rules. Rules may be updated when the service, law or operational requirements change. The version displayed on the website at the time of your activity is the version you should review, subject to any rights and requirements that apply under Australian law.